Browse our collection, choose your favourite sunglasses, and add them to your cart. Proceed to checkout and follow the instructions to complete your purchase.

We accept the payment methods displayed at checkout. Available options may vary depending on your location.

Contact us as soon as possible at support@otticanera.com . We'll do our best to accommodate your request. Changes or cancellations may not be possible once your order has been processed or dispatched.

Please email us immediately with your order number and correct shipping address. We'll try to update it before dispatch, but changes cannot be guaranteed.

Yes! We offer FREE shipping on every order. There is no minimum purchase requirement.

We currently ship to Canada and the United States.

Orders typically take 1–2 days to process, followed by an estimated 7–8 days for delivery after dispatch.

Most orders are expected to arrive approximately 8–10 days after being placed. Delivery times are estimates and may vary.

Once your order ships, we'll email you a shipping confirmation with tracking information when available.

If your order hasn't arrived within the estimated timeframe, contact us with your order number. Our team will investigate the shipment and help you find an appropriate resolution.

We offer a 30-day return window for eligible products. Items must be unused, unworn, and returned in their original packaging.

Email support@otticanera.com with your order number and reason for returning. Our team will review your request and provide return instructions.

Customers are responsible for standard return shipping costs. We do not provide prepaid return labels. Different arrangements may apply to defective or incorrect products under applicable law.

Sale and promotional items are final sale for change-of-mind returns. This does not affect any mandatory consumer rights.

After receiving and inspecting your approved return, we'll notify you of the refund decision. Approved refunds are issued to the original payment method. Your bank or payment provider determines when the funds become available.

Consider your preferred frame shape, fit, and personal style. Our product pages include images and available product details to help you decide.

Please refer to each product page for its UV protection specifications. If you're unsure about a particular style, contact our team before purchasing.

• Clean lenses with a microfiber cloth.
• Rinse away dust before wiping.
• Avoid abrasive materials and harsh cleaners.
• Store your sunglasses carefully when not in use.

We aim to display our products accurately. Colours and finishes may appear slightly different depending on your screen and lighting conditions.

Email us at support@otticanera.com . Please include your order number for order-related inquiries.

OTTICA NERA is operated by a business registered in Manitoba, Canada. We currently serve customers in Canada and the United States.

Subscribe to our newsletter or follow our official social media channels for product updates and special offers.